Services and Free Resources
The bureau offers an extensive selection of free printed materials that travelers can pick up in person or request by mail in advance. Core resources include the comprehensive Joliet visitor guide with maps, attraction listings, lodging directories, and restaurant recommendations; the Illinois Route 66 Scenic Byway brochure with route maps and key stops along the entire Illinois alignment from Chicago to St. Louis; the I&M Canal National Heritage Corridor guide for travelers wanting to combine Route 66 with the canal heritage that predates and parallels the highway; and various seasonal event calendars and special-interest guides covering topics from birding and outdoor recreation to industrial history and culinary trails.
Personalized trip planning is one of the bureau's most valuable services. Travelers can call ahead or walk in during business hours to consult with staff about specific interests, time constraints, mobility considerations, and budget parameters. Staff can quickly assemble customized itineraries that match travelers' priorities — whether that means a one-day Route 66 highlights tour for travelers passing through, a three-day deep dive into Joliet's industrial and Route 66 heritage, or a longer regional exploration combining Joliet with Lockport, Channahon, Morris, and other Heritage Corridor destinations. This service is free and is genuinely tailored rather than a generic recommendation list.
Group tour planning is also a bureau specialty. Coach tours, motorcycle clubs, classic-car cruises, and other organized group travel benefit from the bureau's ability to coordinate with multiple attractions, restaurants, and hotels simultaneously. Group rates, exclusive after-hours access at certain attractions, and customized programming can often be arranged with sufficient advance notice. The bureau maintains relationships with virtually every major venue in the area and can secure access and pricing that individual travelers cannot replicate. Group inquiries should be initiated by phone or email with at least four to six weeks of lead time for proper planning.
