Heritage Hotels & Resorts and the property's history
Heritage Hotels & Resorts is a New Mexico-based boutique hotel group founded by Jim Long that operates historic and heritage-themed properties across the state — La Posada de Santa Fe, Hotel Encanto de Las Cruces, Hotel St. Francis, and others — with a consistent approach of taking historic or heritage-themed buildings and operating them as boutique hotels celebrating New Mexico's cultural heritage. The group has become one of the most significant independent hotel operators in the Southwest, and Hotel Albuquerque at Old Town is its largest property and Albuquerque flagship.
The Old Town property's history as a hotel dates to 1969, when it was developed by Sheraton in connection with Albuquerque's tourism growth in the late 1960s and early 1970s. The original Sheraton operated for decades, transitioning between corporate flags as the hotel industry consolidated. Heritage Hotels acquired the property and undertook substantial remodeling beginning in the 2000s, transforming the corporate hotel into the themed heritage property it is today. The 2010 chapel addition was a significant expansion under Heritage Hotels ownership.
The hotel has consistently been Albuquerque's most prominent Old Town-adjacent hotel — it is the only substantial hotel within an easy walk of the historic plaza, and it has consequently been the natural choice for travelers wanting to experience Old Town from a hotel base. Conferences, weddings, and special events frequently use the hotel because of its capacity, the chapel, and the location.
